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 Name:Liz
Foulds
Business
Name: Resumes for
Results-Gippsland
Address:
11 George Street,
Morwell VIC
PC:
3840
Phone:
03 5133 0073
Mobile:
0417 360 719
Fax:
03 5133 0605
Email:
gippsland@resumes.net.au
Web
Address: www.resumes.net.au/gippsland.html
SELF
Q. Tell us
something about you – your philosophy, your lifestyle, your
ethics, your hobbies etc.
A.
Moving to Gippsland six
years ago has been the best thing I ever did. The lifestyle suits
me and has enabled me to grow and develop both personally and
professionally. I believe that you get out of life what you put in,
be true to yourself and others will honour and respect that. I live
on a five acre property so spend any spare time in the garden and
looking at the views of Traralgon from our deck at night. We also
escape (not often enough) to our Unit at Lakes Entrance to fish and
just regroup, physically and mentally.
BUSINESS
DETAILS
Q. What is
it that your business does?
A.
Soaring to the highest
pinnacles in Professionalism and Customer Service Delivery we
create outstanding personal marketing documents such as Resumes,
Application Letters and Selection Criteria Responses. We also
specialise in Business Profiles to give our clients a powerful
marketing document to showcase their business, be it small or
large. Our Documents really do make a Difference.
Q. Do
you work from home? How many do you
employ?
A. Yes
and No – I see clients in an office in Traralgon but complete
projects from my home office. I don’t employ anyone as such but
with the three territories that I own I have six consultants
working as part of my team.
Q. How long
have you been in business?
A. I have held a Resumes for Results Franchise for four
years and operated Additions Bookkeeping for seven
years.
Q.
What makes your business unique?
A.
High level
professionalism and customer service are first and foremost. We
spend time with the client via phone or face to face to really find
out what makes them ‘tick’ and transfer this information into a
powerful marketing tool, assisting them to achieve their career and
business goals.
MARKETING
Q. What is
the most important Marketing/Networking tool/strategy your business
has had success with?
A.
Our branding has been
the most important marketing tool thus far. With 30 offices (and
still growing) we are the largest franchised Career Services Group
throughout Australia. The introduction of our consultant model in
late 2007 has seen the team grow and strengthen with an amazing
group of talented people always available to assist each individual
consultant/franchisee. Your Brand is everything, treat it like
Gold!
AWARDS
Q. Has your
business been nominated for, was a finalist in, or won any awards
or other commendations?
A.
No not as yet
ADVICE
Q. What is
the most helpful piece of advice you could give to other
businesses?
A. To be successful
you need to have a good Brand, treat it like Gold. Also ensure that
your paperwork and record keeping is carried out with attention to
detail, it is often the small things that can topple you. Lastly –
People, deal with them the way you would like to be dealt with be
it clients, suppliers or employees.
SUPPORT
Q. What is
it you are looking for as a member of MCEI?
A.
Networking opportunities
to allow for further Brand recognition. Along with referral
networks and strategic alliances with recruitment agencies; labour
hire firms; business, careers and personal coaches; business owners
and advisors.
Q.
What is it you can offer to MCEI members?
A. I offer comprehensive
Career Services or powerful Business Profiles to help the client
achieve their goals, either business or personal. With six
Consultants located in Gippsland, Melbourne and Tasmania my team
provide and optimum service either face to face or via
email/telephone consultations. Additionally being part of a
franchised group I can provide an insight into both sides of
franchising.
Q.
How do you envisage demonstrating your support and loyalty to
the association of MCEI?A. Attending functions
where possible given distance and time constraints. Sponsoring
Awards Categories if financially viable at the time. Proofreading
of ebooks so that there are no typos!
MILESTONES
* Increased
turnover by 150% in the last twelve months;
* Purchase
of Tasmania (Oct 07) and Melbourne Central (Nov 07)
FranchiseTerritories;
* Appointment and
training of six wonderfully talented consultants.
* Part of a
team that has grown from seven offices in Aug 07 to thirty in Mar
08.
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